Disney World Park Pass Reservation System

On June 22, 2020, Disney World began using the Disney World Park Pass reservation system to help control crowd levels at the parks. Here’s what we learned making our park pass reservations on the first day the system opened.

Link Your Information In My Disney Experience

Guests need a Disney My Experience account plus valid park ticket, annual pass, or park ticket plus resort stay to make a park pass reservation. Have your Disney World park tickets and resort stay linked to your My Disney Experience account ahead of time.

Where Do I Make A Disney World Park Pass Reservation?

Access the Disney Park Pass System from the My Disney Experience drop down menu or directly through this page.

Make Your Disney World Park Pass Reservation

Once you are on the Park Pass reservation system, first choose your planning party, and then choose your preferred park date. Once your date is chosen you can see which parks have availability for that day.

Pick your preferred park. You’ll be asked to choose an arrival time. Right now the only arrival time windows are any time the park is open for the day. Then confirm your Disney World Park Pass reservation after agreeing to the terms and conditions, including a COVID-19 liability waiver.

The flow of the reservation system is very similar to making FastPass reservations in the past.

Can I Cancel A Disney World Park Pass Reservation?

Yes, we were able to access the Park Pass reservations through “My Plans” on the My Disney Experience app. If you click on the reservation there is an option to cancel your reservation.

Our Experience Using The Disney World Park Pass Reservation System

We have an annual pass plus nine nights of Disney World resort reservations before September. It took two devices plus two hours to secure Disney World Park Pass reservations for our stays. When making reservations do not refresh your screen, but you can try using a mobile device plus a computer. In our experience, it seems completely random which device got access to the system first.

Despite having valid annual passes plus nine nights of resort stays I was only able to make six days of Disney World Park Pass reservations. When I tried to make a seventh reservation, the system prevented it and said I should call +1 407 939-7917 if it was an error. I tried calling several times, but the line was busy.

Final Thoughts On The Disney World Park Pass Reservation System

I certainly understand the need to limit crowd levels right now to accommodate social distancing at the parks. However, there seem to be a lot of bugs in the system as of the first day of it opening. The best advice I can give is to prep your My Disney Experience account and bring a lot of patience when you are trying to book your Disney World Park Pass reservations.

Find out more about what to expect when Disney World reopens here.

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